Whether you’re a cat lover or a dog person, choosing your favorite critter tote will prove to be a tough choice! Adorned with super sweet furry friends carefully crafted by hand using thousands of beads and embroidery, these adorable totes also make the perfect gift! Grab your favorite critter and snag a few more for the animal lovers in your life! A comfy shoulder strap lets you be hands free while the buckle detail adds a little something extra to the strap design. Internal storage helps keep you organized for life on the go! Whether you plan to use this sweet tote as your everyday bag, market tote, or work bag, one thing is for sure- you’re about to get a ton of compliments on your new bag! Bag dimensions are 13.5 x 13 x 4.5 with a weight of 1lbs 5 oz. Bag is made of woven jacquard material.

Shipping

We offer free international shipping on all orders above $100 unless otherwise noted during promotional periods.

Delivery Timelines

• Non-personalized items: 5-10 business days
• Personalized items: 10–12 business days
• Shipping fees may apply to remote locations - final charges will be shown at checkout.
• International orders may be subject to customs duties or import taxes. These are the customer’s responsibility and must be paid before delivery. America & Beyond does not cover these charges.

Returns & Exchanges

To initiate a return or exchange, click here to visit our Return Center or email  support@americaandbeyond.com with your Order ID and reason.

• Items must be unused, undamaged, and returned in original packaging with tags attached
• Must be returned within 30 days of delivery
• Items must be in resalable condition (e.g., garments folded, bags in original packaging)

Returns Options:

• Refund to the original payment method
• Store credit
• Exchange for a different item or size
  

Return Terms:

• A flat $8 processing fee will be deducted from all refunds
• If using your carrier, you are responsible for shipping fees
  
• No COD or third-party billing accepted
• Original shipping fees are non-refundable
• If your return reduces the order total below the free shipping threshold, a $9.99 deduction applies
• Please allow 7–10 business days from the warehouse receipt for your refund to be processed
• Gift cards are non-refundable

Return Address (if shipping yourself):

America & Beyond Returns
712 N Central Ave Suite A Wooddale IL 60191 USA

What can't be returned nor refunded

• Gift cards

• Personalized items

• Final Sale / Clearance / Semi-Annual Sale items

• Pre-order items (exchange only)

• Items purchased from boutiques or third-party retailers

International Returns

We accept international returns, but do not provide return labels outside the U.S. Contact support@americaandbeyond.com for return authorization.

Once approved, return your item at your own cost, postmarked within 30 days.

An $8 processing fee applies Use a trackable shipping method—America & Beyond is not responsible for lost packages

Duties/taxes not paid at checkout are non-refundable

Lost or Stolen Packages

If your package appears to be lost or stolen:

• File a claim with the carrier (lost packages), or file a police report (stolen packages), and share the closing report

Once verified, we’re happy to send a replacement per our policy.

Cancellations

Orders can be modified or canceled within 1 hour of placement. After this window, they may already be in processing or transit.

Please contact support@americaandbeyond.com as soon as possible. We’ll do our best to assist.